Privacy policy

Last Updated: March 2026

1. Overview

Ear Werk Music is an online digital marketplace that sells downloadable music products including but not limited to:

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  Beat packs
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  Drum kits
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  Loop kits
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  MIDI packs
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  Vocal kits
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  Sample packs
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  Sound effects
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  Instrumentals
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  Software presets
• 
  

All products sold on this website are digital downloads delivered instantly after purchase.

By purchasing from this store, you agree to the policies outlined below.

Privacy Policy

2. Information We Collect

When you purchase from Ear Werk Music, we may collect:

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  Name
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  Email address
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  Billing information
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  Payment transaction details
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  IP address
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  Device/browser data
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This information is used only for:

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  Processing orders
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  Delivering digital products
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  Fraud prevention
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  Customer support
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  Improving our services
• 
  

We do not sell or share personal data with third parties except when required to process payments or comply with legal obligations.

3. Payment Processing

Payments may be processed by third-party payment processors.

These providers may collect payment data according to their own privacy policies.

Ear Werk Music does not store full credit card information.

Digital Product Policy

4. Instant Delivery

All products sold on Ear Werk Music are digital goods.

Once payment is completed, the product is immediately delivered through download access.

Because digital products cannot be returned, all sales are final.

Refund Policy

5. No Refunds

Due to the nature of digital products:

ALL SALES ARE FINAL

Ear Werk Music does not provide refunds for:

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  Downloaded files
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  Beat packs
• 
  Drum kits
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  Presets
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  Sample packs
• 
  MIDI files
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  Instrumentals
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  Any digital product
• 
  

Refunds will not be issued after a product has been delivered.

Chargeback & Fraud Policy

6. Fraud Prevention

We actively monitor orders for fraud and abuse.

Fraud protection measures may include:

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  IP logging
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  Device fingerprinting
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  Download tracking
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  Payment verification
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7. Chargeback Policy

Customers who file a false chargeback after receiving a digital product may be subject to:

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  Account termination
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  Blacklisting from future purchases
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  Dispute evidence submission to payment processors
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  Fraud reporting to payment networks
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Evidence used in disputes may include:

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  IP address logs
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  Download activity
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  Payment verification
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  Order confirmation records
• 
  

Acceptable Use

8. Product Licensing

Products purchased from Ear Werk Music are licensed for music production use only.

Reselling, redistributing, or sharing the original files is strictly prohibited unless a license specifically allows it.

Contact

For support or order issues contact:

Ear Werk Music Support

Email: [email protected]